Terms of Service

Welcome to MAYO! The terms “we”, “us” and “our” refer to MAYO.

MAYO operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”).

The terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service.

1. ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least 18 years old.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity.

2. OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

3. ORDERS

When you place an order, you are making an offer to purchase. MAYO reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until MAYO confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as MAYO may be unable to accommodate cancellation requests after an order is accepted.

All inquiries made through this website do not constitute binding contracts. Final orders, pricing, terms, and delivery details are confirmed through direct communication and formal agreements.

4. PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions.

5. INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, graphics, and catalogues, is the property of MAYO and is protected by applicable intellectual property laws. Unauthorised use or reproduction is strictly prohibited.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of MAYO, Shopify or any third party.

6. THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so at your own risk.

7. RELATIONSHIP WITH SHOPIFY

MAYO is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with MAYO. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and MAYO, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with MAYO.

8. PRIVACY POLICY

Use of this website is also governed by our Privacy Policy. Please refer to it to understand how we collect and use personal information.

9. ERRORS, INACCURACIES AND OMISSIONS

Occasionally, there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

10. PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm MAYO, Shopify or users of the Services, or expose them to liability..

11. LIMITED LIABILITY

We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use this website or from reliance on any information provided.

12. INDEMNIFICATION

You agree to indemnify, defend, and hold the Company, along with its officers, directors, employees, agents, and affiliates, harmless from any claims, damages, liabilities, costs, and expenses—including reasonable legal fees—that arise from or relate to your use of the website.

13. GOVERNING LAW

These Terms are governed by the laws of India and will be interpreted accordingly. Any disputes related to these Terms will fall under the exclusive jurisdiction of the courts located in India.

14. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at contact@themayoindia.com.